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MakeMyTrip.com, India's leading online travel company was founded in the year 2000 by Deep Kalra. Created to empower the Indian traveller with instant booking and comprehensive choices, the company began its journey in the US-India travel market. It aimed to offer a range of best-value products and services along with cutting-edge technology and dedicated round-the-clock customer support.
After consolidating its position in the market as a brand recognised for its reliability and transparency, MakeMyTrip followed its success in the US by launching its India operations in 2005.
With the foresight to seize the opportunities in the domestic travel market, brought on by a slew of new airlines, MakeMyTrip offered travellers the convenience of online travel bookings at rock-bottom prices. As the first and only comprehensive online travel site with real time booking for flights, hotels, holidays and cars, MakeMyTrip.com heralded a revolution in the way travel is bought in India. Rapidly, MakeMyTrip became the preferred choice of millions of travellers who were delighted to be empowered by a few mouse clicks!
MakeMyTrip's rise has been lead by the vision and the spirit of each one of its employees, for whom no idea was too big and no problem too difficult. With untiring innovation and determination, MakeMyTrip proactively began to diversify its product offering, adding a variety of online and offline products and services. Today, MakeMyTrip is much more than just a travel portal or a famous pioneering brand - it is a one-stop-travel-shop that offers the broadest selection of travel products and services in India. The undisputed leader in online travel, MakeMyTrip accounts for a share of the travel market extending to around 50% of all online sales, a fact evinced by the trust placed in it by millions of happy customers. MakeMyTrip continues to lead the market with innovative products and services, selling over 12000 flight tickets, 1000 hotel room nights and over 100 holiday packages every day! The site attracts over 4.5 million unique visits every month (Omniture Web Analytics).
In August 2010, MakeMyTrip Limited, the parent company of MakeMyTrip (India) Private Limited and MakeMyTrip.com Inc., India's largest online travel company, made a dream debut on the US markets with its shares soaring over 80 percent after listing on the Nadaq, catapulting its valuation to $800 million.
MakeMyTrip also stayed ahead of the curve by continually evolving its technology to meet the ever changing demands of the rapidly developing global travel market. The recently acquired compliance with PCI – DSS ensures complete security and safety of transactions conducted on the portal. Steadily establishing itself across India and the world, MakeMyTrip simultaneously nurtured the growth of its offline businesses like its franchises and affiliates simultaneously, augmenting the brand's already strong retail presence further. In 2010, MakeMyTrip was ranked second in the 'Great Places to Work' list across categories; the coveted list was drawn upon after evaluating as many as 400 organizations across India.
Remaining reliable, efficient and at the forefront of technology, MakeMyTrip's commitment and customer-centricity allows it to better understand and provide for its customers' diverse needs and wants, and deliver consistently. With dedicated 24x7 customer support and offices in 20 cities across India and 2 international offices in New York and San Francisco (in addition to several franchise locations), MakeMyTrip is there for you, whenever and wherever.
Presently, the company achieved sales of INR 2200 crores (approximately US$ 465 million) in the financial year ending March 2010, making it India's dominant player in OTA space
MakeMyTrip's offerings:
• International and Domestic Air Tickets, Holiday Packages and Hotels
• Domestic Bus and Rail Tickets
• Private Car and Taxi Rentals
• MICE (Meetings, Incentives, Conferences & Exhibitions)
• B2B and Affiliate Services
Management Team:
A young company that has quickly become the leading travel service provider in India and the most trusted name in the industry, MakeMyTrip's spectacular success is in no small part due to the unblinking vision of its senior management team and the dedication of its employees. MakeMyTrip employs over 700 "Trippers" from the travel, tourism, hospitality and technology industries.
• Deep Kalra: Founder & Chief Executive Officer
• Keyur Joshi: Co-Founder & Chief Operating Officer
• Rajesh Magow: Co-Founder & Chief Financial Officer
• Mohit Gupta: Chief Marketing Officer
• Amit Somani: Chief Products Officer
• Mukesh Singh: Senior Vice President - Technology Development
• Anand Kandadai: Vice President - Outbound Tours
• Rajnish Kapur: Chief Innovation Officer
• Amit Saberwal: Senior Vice President- Retail and Business Development
• Rohit Hasteer: Head - Human Resources
Awards and Recognitions:
For providing best-in-class services to travellers, MakeMyTrip has received numerous accolades including
• Ranked second in the 'Great Places to Work' 2010 Survey by the Great Place to Work® Institute, India
•Most preferred tour operator for inbound travel (CNBC Aawaz awards 2010)
•Taking India Global CNBC Aawaz awards 2010)
• CNBC Travel Award (2009)
• Best Service Provider company (tour operators category) by Indian Council of Market Research (2009)
• Recognized as a Superbrand by Consumer Superbrands India(2009)
• Galileo- Express Travel World "Best OTA Award" (2007)
• Recognized as the 'most-preferred full-service Online Travel Agency in India' in a user survey conducted by TravelBiz Monitor (2008)
Contact Information
India - MakeMyTrip (India) Pvt. Ltd.
81/1, Adhchini, Sri Aurbindo Marg,
New Delhi-110 016
Tel: +91 11 2656 6867
Fax: +91 11 2652 1471
Toll-Free: 1800-11-8747 (Flights), 1800-11-8687 (Holidays)
USA - MakeMyTrip.com Inc.
40W, 37 Street, Suite 1105,
New York, NY 10018
Tel: +1 212 760 1511
Fax: +1 212 656 1303
Toll-Free: 1-800-INDIA-10
Contact Person:
Jessy + 91 124 439 5106; jessy.mammen@makemytrip.com
For more information, please visit www.makemytrip.com
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Deep Kalra,
Founder & CEO, MakeMyTrip.com |
Deep Kalra is the pioneer of online travel in India. His company, MakeMyTrip.com, is India's leading online travel company and also the largest E-Commerce business in the country. Deep established the company in April 2000 by drawing on his experience from successful stints at GE Capital, AMF Bowling Inc. and ABN AMRO Bank.
Under his stewardship, the company has achieved many successes and milestones. In August 2010, MakeMyTrip listed its IPO on NASDAQ; reinforcing its position as an industry leader in the online travel space. MakeMyTrip Limited, the parent company of MakeMyTrip (India) Private Limited and MakeMyTrip.com Inc., made a dream debut on NASDAQ with its shares soaring over 80 percent after listing, thus catapulting its valuation to $800million on day one. The company raised $58 million from its initial public offer to investors. At an offer price of $14 per share, the company was valued at close to $450 million prior to the listing, and is currently valued at close to $1billion.
The company achieved sales of INR 2200 crore in the financial year ending March 2010 and continues to grow rapidly at over 50 percent in the current year.
Recently, MakeMyTrip was crowned with the accolade of ranking second in the 2010 'Great Places to Work' Survey conducted by the Great Place to Work® Institute, India. Deep takes immense pride in the fact that MakeMyTrip has been recognized amongst 400 organisations across categories. He believes that it is no secret that happy employees create happy customers, a belief well proven by the fact that MakeMyTrip enjoys a 50 percent repeat purchase rate and over 3.5 million delighted customers continue to draw benefits from its services. This is just one of the reasons why Deep endeavors to make MakeMyTrip, not a just a place to go through a mundane, everyday routine of work, but a place where work is a fun way to meet challenges and create history.
Deep is a member of the Executive Council of Nasscom and chairs the Nasscom Internet Working Group. He is also a Charter Member of TiE (The Indus Entrepreneurs) and serves on the Board of TiE New Delhi. Deep is a member of CII's Tourism sub-committee and a regular speaker at internet and travel conferences. He currently serves as an independent Director for IndiaMart.com, a leading B2B website and One97world.com, India's largest and most widely deployed telecom application platform developer. He has recently been awarded as the 'Internet person the year 2010' at the India digital awards held by the Internet and Mobile Association of India (IMAI). Deep was also one of the finalists competing for the coveted Forbes India person of the year award 2010, and the Ernst & Young entrepreneur of the year award for 2010.
Deep is a founding member of "I am Gurgaon", an NGO focused on the improving the quality of life in Gurgaon.
Deep holds an MBA (PGDM) degree from the Indian Institute of Management, Ahmedabad (1992) and a Bachelor's Degree in Economics from St. Stephen's College, Delhi (1990). His interests include adventure sports, swimming, yoga, quizzing and travelling to places off the beaten path.
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